Is this El Paso hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at El Paso hotel?

Check-in time for El Paso hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the El Paso hotel have a swimming pool?

Yes, this El Paso hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in El Paso hotel?

Best-rates for the El Paso hotel starts from $115 per night with includes Internet, Pool, Designated Smoking Area, TV, Accessibility, Business Services, Sports/Activities, Hot Tub, Laundry, Wellness Facilities, Fireplace/Heating, Bar, Toiletries, Breakfast, Child Friendly, Kitchen, Guest Services, Air Conditioner, Parking, Wheelchair Accessible, Balcony/Terrace, Transportation/Shuttle, Bedding/Linens, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is El Paso hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the El Paso hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the El Paso hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the El Paso hotel?

Based on the information reported by the owner or manager, the El Paso hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for El Paso hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hilton Garden Inn El Paso/University | Hotel in El Paso

| 8.8 (1002 Reviews) | 1 Bathroom

El Paso Hotel | Hilton Garden Inn El Paso/University

Hotel in El Paso

Hotel in El Paso with airport shuttle service and area shuttle service
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite.
Housekeeping is available on request.
Hilton Garden Inn El Paso / University offers 153 accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This El Paso hotel provides complimentary wired and wireless Internet access. 36-inch LCD televisions come with premium cable channels. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Private bathroom

Hair dryer

Towels

Bedroom

Bed sheets

Free cribs/infant beds

Free rollaway beds

Air conditioning (climate-controlled)

Safe

Iron/ironing board

Desk

Connecting rooms available

Breakfast

1 restaurant

Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 10-17 for adults and USD 8-17 for children

1 bar

Coffee/tea maker

Microwave

Refrigerator

Parking

Free area shuttle up to 3 mi

Free roundtrip airport shuttle from 6 AM - 10 PM

Secured self parking on site (USD 10 per day; includes in/out privileges)

Accessibility

Wheelchair-accessible registration desk

Braille signage

Phone accessibility kit

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Stair-free path to entrance

Wheelchair accessible (may have limitations)

Well-lit path to entrance

Wheelchair-accessible path to elevator

Assistive listening devices available

Activities

Bike storage

Bike repair services

24-hour fitness center

Hot tub

Bicycle tour information

Outdoor pool

Bike shuttle

Bike parking

Entertainment

Cable channels

Premium channels

36-inch LCD TV

General

Meeting rooms - 3

24-hour business center

Computer station

Grocery/convenience store

Free newspapers in lobby

Banquet hall

Elevator

Ballroom

ATM/banking services

Front-desk safe

Spanish

English

Communal living room

TV in lobby

Designated smoking areas

Fireplace in lobby

Guest Services

Free cribs/infant beds

Refrigerator

Free area shuttle

Free rollaway/extra beds

Outdoor pool

Grocery/convenience store

Microwave

Laundry facilities

Multilingual staff

Luggage storage

Dry cleaning service

Housekeeping (on request)

24-hour front desk

Laundry facilities

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi

Outdoors

Rooftop terrace

Pool sun loungers

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight contactless check-in available express check-in available minimum check-in age: 21

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. free rollaway/extra beds! free cribs (infant beds)!

Payment Policy

Fee for cooked-to-order breakfast: approximately usd 10 to 17 for adults, and usd 8 to 17 for children covered self parking fee: usd 10 per day (in/out privileges) pet fee: usd 75 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total pets pets allowed for an extra charge of usd 75 per accommodation, per stay service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton)

Reviews

Jaime

Dec 29, 2025 02:15:03 PM

Review Score: 6

Summary: The staff were courteous but the rooms and hotelare tired and needs a refresh.

See All Reviews

Room Arrangement

Room Info	Facilities
Suite, 1 King Bed Room Size: 600 square feet m² 1 King Bed	General Hydromassage showerhead, Square feet - 600, Blackout drapes/curtains, Shower/tub combination, Number of bedrooms - 1, Sofa bed, Pets not allowed, Square meters - 56, Number of living rooms 1, Extra bed count 2, Phone, Separate sitting area, In-room climate control (air conditioning), Down comforter, Ping - 16.86, Bed count minimum 1, Bed count maximum 1
Suite, 2 Queen Beds Room Size: 600 square feet m² 2 Queen Beds	General Hydromassage showerhead, Square feet - 600, Blackout drapes/curtains, Shower/tub combination, Number of bedrooms - 1, Sofa bed, Pets not allowed, Square meters - 56, Number of living rooms 1, Extra bed count 2, Phone, Separate sitting area, In-room climate control (air conditioning), Ping - 16.86, Bed count minimum 2, Bed count maximum 2
Suite, 2 Queen Beds, Accessible Room Size: 600 square feet m² 2 Queen Beds	General Hydromassage showerhead, Square feet - 600, Blackout drapes/curtains, Number of bedrooms - 1, Shower only, Sofa bed, Pets not allowed, Wheelchair accessible, Square meters - 56, Number of living rooms 1, Extra bed count 2, Separate sitting area, In-room climate control (air conditioning), Ping - 16.86, Bed count minimum 2, Bed count maximum 2
Room Room Size: 400 square feet m² 1 King Bed	General Number of living rooms 0, Hydromassage showerhead, Blackout drapes/curtains, Number of bedrooms - 0, Ping - 11, Shower only, Pets not allowed, Square meters - 37, Square feet - 400, Extra bed count 1, Phone, In-room climate control (air conditioning), Bed count minimum 1, Bed count maximum 1
Room, 2 Queen Beds, Accessible Room Size: 450 square feet m² 2 Queen Beds	General Number of living rooms 0, Hydromassage showerhead, Blackout drapes/curtains, Number of bedrooms - 0, Shower/tub combination, Square feet - 450, Pets not allowed, Wheelchair accessible, Extra bed count 1, Square meters - 42, Ping - 12.65, In-room climate control (air conditioning), Bed count minimum 2, Bed count maximum 2
Standard Two Queens Room Size: 450 square feet m² 2 Queen Beds	General Number of living rooms 0, Hydromassage showerhead, Blackout drapes/curtains, Number of bedrooms - 0, Shower/tub combination, Square feet - 450, Pets not allowed, Extra bed count 1, Square meters - 42, Phone, Ping - 12.65, In-room climate control (air conditioning), Bed count minimum 2, Bed count maximum 2
Room Room Size: 400 square feet m² 1 King Bed	General Number of living rooms 0, Hydromassage showerhead, Blackout drapes/curtains, Number of bedrooms - 0, Shower/tub combination, Pets not allowed, Square meters - 37, Square feet - 400, Wheelchair accessible, Extra bed count 1, Ping - 11.24, In-room climate control (air conditioning), Bed count minimum 1, Bed count maximum 1
Room (Parlor) Room Size: 400 square feet m² 1 Twin Murphy Bed	General Number of living rooms 0, Hydromassage showerhead, Number of bedrooms - 0, Ping - 11, Pets not allowed, Square meters - 37, Bathtub or shower, Square feet - 400, Bed count minimum 1, Extra bed count 1, Bed count maximum 1