Is this Surprise hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Surprise hotel have a swimming pool?

Yes, this Surprise hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Surprise hotel?

Best-rates for the Surprise hotel starts from $154 per night with includes Air Conditioner, TV, Bedding/Linens, Child Friendly, Hot Tub, Security/Safety, Internet, Parking, Wellness Facilities, Kitchen, Laundry, Pool, Business Services, Fireplace/Heating, Toiletries, Guest Services, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Surprise hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Surprise hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surprise hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Surprise hotel?

Based on the information reported by the owner or manager, the Surprise hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Surprise hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Inn Express Surprise by IHG | Hotel in Surprise

9.4 (1003 Reviews) | 1 Bathroom

Surprise Hotel | Holiday Inn Express Surprise by IHG

Hotel in Surprise

Hotel in Surprise with free breakfast and a 24-hour fitness center
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and conference space.
Holiday Inn Express Surprise by IHG offers 115 air-conditioned accommodations with MP3 docking stations and safes. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Private bathroom

Hair dryer

Shower/tub combination

Towels

Bedroom

Free cribs/infant beds

Heating

Blackout drapes/curtains

Air conditioning

Bed sheets

Rollaway/extra beds (surcharge)

Connecting rooms available

Free newspapers (weekdays)

Free local calls

Desk

Iron/ironing board

Safe

Phone

Breakfast

Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Coffee/tea maker

Refrigerator

Microwave

Parking

Wheelchair-accessible parking available

Onsite parking includes off-street options

Free RV/bus/truck parking on site

Free self parking on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible parking

Braille signage

Wheelchair accessible (may have limitations)

Assistive listening devices available

Activities

Hiking/biking trails

Horse riding

Fishing

Outdoor pool

Hot tub

24-hour fitness center

Entertainment

Cable channels

Premium channels

MP3 dock

32-inch LCD TV

General

Conference space (581 square feet)

Business center

Meeting room

Computer station

Free newspapers in lobby

Gift shop/newsstand

Water dispenser

Front-desk safe

Banquet hall

Spanish

English

Smoke-free property

TV in lobby

Guest Services

Free cribs/infant beds

Microwave

Snack bar/deli

Refrigerator

Outdoor pool

Laundry facilities

Rollaway/extra beds (surcharge)

Concierge services

Daily housekeeping

24-hour front desk

Luggage storage

Multilingual staff

Laundry facilities

Dry cleaning service

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 2:00 am early check-in subject to availability late check-in subject to availability minimum check-in age: 21

Check-out

Check-out before 11 am contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are available for usd 10.0 per night. free cribs (infant beds)!

Payment Policy

Rollaway bed fee: usd 10.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

Brian

Dec 14, 2025 09:16:09 PM

Review Score: 10

Summary: Jacob at the front desk was very friendly and professional. Check in was very easy. Our room was very clean and comfortable..

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room Room Size: m² 1 King Bed 1 Queen Bed	General Wardrobe or closet, Room and bed type depend on availability check-in, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 2 Queen Beds Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Portable bathtub seat, Bed count maximum 2
Suite, 2 Queen Beds Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Sofa bed, Bed count minimum 2, Extra bed count 2, Number of bathrooms - 1, Portable bathtub seat, Bed count maximum 2
Standard Room, 1 King Bed, Accessible (Roll-In Shower) Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Bathtub or shower, Extra bed count 1, Number of bathrooms - 1, Portable bathtub seat, Bathroom grab bars, Wardrobe or closet, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Standard Room, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1, Portable bathtub seat
Standard Room, Accessible (Mobility) Room Size: m² 2 Double Beds 2 Queen Beds	General Wardrobe or closet, Room and bed type depend on availability check-in, Wheelchair accessible, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 1 King Bed, Accessible (Mobility) Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Raised toilet seat, Bathtub only, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Accessible bathtub, Portable bathtub seat, Bathroom grab bars, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Sofa bed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Number of bathrooms - 1, Portable bathtub seat