Is this Carol Stream hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Carol Stream hotel?

Check-in time for Carol Stream hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Carol Stream hotel have a swimming pool?

Yes, this Carol Stream hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Carol Stream hotel?

Best-rates for the Carol Stream hotel starts from $117 per night with includes Wellness Facilities, Breakfast, Kitchen, Parking, Wheelchair Accessible, Bedding/Linens, Entertainment, Child Friendly, Internet, Laundry, Pool, TV, Restaurant, Air Conditioner, Accessibility, Business Services, Guest Services, Security/Safety, Bar, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Carol Stream hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Carol Stream hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Carol Stream hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Carol Stream hotel?

Based on the information reported by the owner or manager, the Carol Stream hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Carol Stream hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Inn & Suites Chicago-Carol Stream (Wheaton) by IHG | Hotel in Carol Stream

| 8.6 (834 Reviews) | 1 Bathroom

Carol Stream Hotel | Holiday Inn & Suites Chicago-Carol Stream (Wheaton) by IHG

Hotel in Carol Stream

Hotel in Carol Stream with a 24-hour fitness center and an indoor pool
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
Holiday Inn & Suites Chicago-Carol Stream (Wheaton) by IHG offers 187 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Carol Stream hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Private bathroom

Free toiletries

Towels

Bathtub or shower

Bedroom

Pillow-top mattress

Rollaway/extra beds (surcharge)

Air conditioning (climate-controlled)

Blackout drapes/curtains

Pillow menu

Premium bedding

Bed sheets

Free cribs/infant beds

Safe

Iron/ironing board

Laptop-friendly workspace

Desk

Free newspapers (weekdays)

Phone

Free local calls

Breakfast

Coffee/tea in common area(s)

Full breakfast available for a fee weekdays 6:00 AM–9:00 AM: USD 3.75-15 for adults and USD 3.75-15 for children

Room service available

1 restaurant

1 bar

Refrigerator

Microwave

Coffee/tea maker

Parking

Free self parking on site

Free RV/bus/truck parking on site

Wheelchair-accessible parking and van parking available

Accessibility

Stair-free path to entrance

Assistive listening devices available

Elevator

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible pool

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible path to elevator

Braille signage

Wheelchair-accessible public washroom

Wheelchair-accessible van parking

Well-lit path to entrance

Wheelchair-accessible fitness center

Activities

Golf lessons

Hiking/biking trails

Golfing

Indoor pool

24-hour fitness center

Entertainment

MP3 dock

37-inch LCD TV

Cable channels

Pay movies

Premium channels

General

Meeting rooms - 7

24-hour business center

Conference space (6500 square feet)

Elevator

Banquet hall

Front-desk safe

Free newspapers in lobby

Vending machine

ATM/banking services

Gift shop/newsstand

English

Spanish

Smoke-free property

TV in lobby

Guest Services

Microwave

Rollaway/extra beds (surcharge)

Indoor pool

Laundry facilities

Refrigerator

Free cribs/infant beds

Dry cleaning service

24-hour front desk

Daily housekeeping

Luggage storage

Laundry facilities

Wedding services

Multilingual staff

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight contactless check-in available express check-in available minimum check-in age: 21

Check-out

Check-out before noon contactless check-out available express check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for usd 11.0 per night. free cribs (infant beds)!

Payment Policy

Fee for full breakfast: approximately usd 3.75 to 15 for adults, and usd 3.75 to 15 for children rollaway bed fee: usd 11.0 per night credit card charges are subject to a surcharge of usd 50.00 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

Jeanette

Jan 8, 2026 10:54:53 PM

Review Score: 10

Summary: Room was very clean. Staff was super nice and friendly. My kids love the pool and hot tub.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 2 Queen Beds Room Size: 312 square feet m² 2 Queen Beds	General Ping - 9, Number of bedrooms - 1, Square meters - 29, Square feet - 312, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower) Room Size: 312 square feet m² 1 King Bed	General Ping - 9, Grab bar - in shower, Wheelchair-width doorways, Number of bedrooms - 1, Square meters - 29, Square feet - 312, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Roll-in shower, Bed count maximum 1, Number of bathrooms - 1
Suite, 1 King Bed, Accessible Bathtub, Jetted Tub Room Size: 462 square feet m² 1 King Bed	General Square meters - 43, Jetted bathtub, Ping - 13.15, Number of bedrooms - 1, Square feet - 462, Bathtub only, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Suite, 2 Queen Beds Room Size: 462 square feet m² 2 Queen Beds	General Square meters - 43, Number of bedrooms - 1, Square feet - 462, Ping - 13, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Premium Room Room Size: 312 square feet m² 1 Twin Bed	General Ping - 9, Number of bedrooms - 1, Square meters - 29, Room and bed type depend on availability check-in, Square feet - 312, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Suite, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower) Room Size: m² 1 King Bed	General Number of bedrooms - 1, Room and bed type depend on availability check-in, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Roll-in shower, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Access Tub) Room Size: m² 1 King Bed	General Number of bedrooms - 1, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1, Accessible bathtub
Standard Room Room Size: 312 square feet m² 1 Twin Bed	General Ping - 9, Number of bedrooms - 1, Square meters - 29, Room and bed type depend on availability check-in, Square feet - 312, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 King Bed with Sofa bed Room Size: 312 square feet m² 2 King Bed and Double Sofa Bed	General Ping - 9, Number of bedrooms - 1, Square meters - 29, Square feet - 312, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Premium Room, 1 King Bed Room Size: m² 1 King Bed	General Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 King Bed Room Size: m² 1 King Bed	General Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 2 Queen Beds, Refrigerator Room Size: m² 2 Queen Beds	General Number of bedrooms - 1, Refrigerator, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 1 King Bed, Refrigerator Room Size: m² 1 King Bed	General Number of bedrooms - 1, Refrigerator, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Suite, 1 King Bed Room Size: 462 square feet m² 1 King Bed	General Square meters - 43, Ping - 13.15, Number of bedrooms - 1, Square feet - 462, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1